Booking of Face-to-Face Visits
Latest Visitor Advisory [20 November 2021]
1. Face to Face visitations at TLR will restart on 24th November 2021.
2. All residents will need to have a new designated visitor form submitted below (effective Nov 2021) even if you have filled one in before Nov 2021. We will process submissions to the designated visitor list and update the visit booking system for you to make a booking. Only fully vaccinated residents and fully vaccinated designated visitors will be able to visit. We will provide more information via email.
Designated Visitor re-registration (Updated 4 designated visitors)
Kindly fill in the Designated Visitors form. Once you have filled this in, we will send an email to the provided email address on how to make a booking.
This will allow us to ensure only the designated visitors are visiting for the safety of our residents. Email us at [email protected] should you need to make a change to the designated visitors
To book a timeslot, please visit the booking calendar based on the floor your resident is staying on.
We will be opening slots on alternate days, kindly view the booking calendar to see the available slots.
Updated Face to Face visits policy (One visitor per visit & Two designated visitors only)
In compliance with the latest government requirements, we can only allow one visitor per resident per day and each resident may have 2 designated visitors.
From 21 June 2021, TLR will resume face-to-face visitations, with the introduction of Antigen Rapid Tests (ART) for visitors. This is a new requirement where all visitors will need to have a negative result from a self-administered ART test conducted at TLR before your visit. Our staff will provide you with the ART test kit when you arrive for your booking and guide you through the process of conducting the test.